Privacy Policy

This privacy policy describes how lylatea.com (the “Site” or “we”) collects, uses and discloses your personal information when you visit or make a purchase from the Site.

Contact

After reviewing this policy, if you have further questions, would like more information about our privacy practices, or would like to make a complaint, please contact us by email at the address lylateacanada@gmail.com.

Collection of personal information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “personal information.” See the list below for more information about what personal information we collect and why.

• Device information
• Purpose of collection: to load the site accurately for you and to perform analytics on site usage in order to optimize it.
• Source of Collection: Collected automatically when you access our site using cookies, log files, web beacons, tags or pixels.
• Disclosure for business purposes: shared with our contractor Shopify.
• Personal information collected: web browser version, IP address, time zone, cookie information, the sites or products you view, search terms and how you interact with the site.

• Order information
• Purpose of collection: to provide you with products or services in order to fulfill our contract, process your payment information, arrange shipping and provide you with invoices and/or order confirmations, communicate with you, to review our orders for potential risk or fraud and, consistent with the preferences you have shared with us, to provide you with information or advertising regarding our products or services.
• Source of collection: data collected from you.
• Disclosure for business purposes: shared with our contractor Shopify.
• Personal information collected: name, billing address, shipping address, payment information (including credit card numbers, PayPal), email address and telephone number.

Sharing of personal information

We share your personal information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example :

• We use Shopify for our online store. You can learn more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.
• We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights .

Behavioral advertising

As described above, we use your personal information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For example :

• We use Google Analytics to help us understand how our customers use the Site. To learn more about Google's use of your personal information, visit https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
• We share information with our advertising partners about your use of the Site, your purchases and your interaction with our advertisements on other websites. We collect and share some of this information directly with our advertising partners and, in some cases, through cookies or other similar technologies (to which you may consent, depending on your location).
• We use Shopify Audiences to help us show ads on other websites with our advertising partners to shoppers who have shopped with other Shopify merchants and who may also be interested in what we have to offer. We also share information about your use of the Site, your purchases, and the email address associated with your purchases with Shopify Audiences, through which other Shopify merchants can make offers to you that may be of interest to you.

For more information on how targeted advertising works, you can visit the Network Advertising Initiative ("NAI") educational page at https://www.networkadvertising.org/understanding-online-advertising/how -does-it-work.

You can opt out of targeted advertising by doing the following:

FACEBOOK - https://www.facebook.com/settings/?tab=ads

GOOGLE - https://www.google.com/settings/ads/anonymous

BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]

Additionally, you may opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal at https://optout.aboutads.info/.

Use of personal information

We use your personal information to provide our services to you, including: offering products for sale, processing payments, shipping and fulfilling your order, and keeping you informed of new products, services and offers.

Legal basis

In accordance with the General Data Protection Regulation ("GDPR"), if you are a resident of the European Economic Area ("EEA"), we process your personal information under the following legal bases:

Your consent;

• The execution of the contract between you and the site;
• Compliance with our legal obligations;
• To protect your vital interests;
• To carry out a task carried out in the public interest;
• For our legitimate interests, which do not override your fundamental rights and freedoms.
• Data retention

When you place an order on the Site, we will keep your personal information on file until you ask us to delete it. For more information about your right to erasure, please see the “Your rights” section below.

Automatic decision making

If you are resident in the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), where such decision-making has a legal effect on you or significantly affects you .

Our processor Shopify uses limited automated decision-making to prevent fraud that has no legal or other significant effect on you.

Services that include elements of automated decision-making include:

• Temporary blacklist of IP addresses associated with repeated transaction failures. This blacklist persists for a small number of hours.
• Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a small number of days.

Your rights

GDPR

If you are resident in the EEA, you have the right to access the personal information we hold about you, to port it to a new service and to request that your personal information be corrected, updated or deleted. If you wish to exercise these rights, please contact us using the contact details above.

Your personal information will first be processed in Ireland and then transferred outside of Europe for storage and further processing, including in Canada and the United States. For more information on GDPR compliance of data transfers, see Shopify's GDPR white paper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

Cookies

A cookie is a small amount of information that is downloaded to your computer or device when you visit our site. We use a number of different cookies, including functional, performance, advertising, social media or content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as login and region choice). This means you don't have to re-enter this information every time you return to the site or navigate from one page to another. Cookies also provide information about how people use the website, for example whether it is their first visit or whether they are repeat visitors.

We use the following cookies to optimize your experience on our site and provide our services.

The length of time a cookie remains on your computer or mobile device depends on whether it is a "persistent" cookie or a "session" cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most cookies we use are persistent and expire between 30 minutes and two years from the date they were downloaded to your device.

You can control and manage cookies in different ways. Please remember that deleting or blocking cookies may have a negative impact on your user experience and some parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser's controls, which are often found in your browser's "Tools" or "Preferences" menu. For more information on how to change your browser settings or how to block, manage or filter cookies, you can consult your browser's help file or sites such as: www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioral Advertising” section above.

Do not follow

Because there is no industry consensus on how to respond to “Do Not Track” signals, we do not change our data collection and use practices when we detect such a signal in your browser.

Changes

We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Claims

As noted above, if you wish to make a complaint, please contact us by email or post using the contact details provided in the "Contact" section above.

Last updated: 05/14/2023