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Our iced teasView questions
What makes Lyla Tea different?
Lyla Tea iced teas are brewed with real tea leaves, made with 100% natural fruit flavours and sweetened exclusively with pure maple syrup.
Which flavours are available?
Original, Lemon and Peach.
Is Lyla Tea sparkling?
No, our iced teas are non-carbonated.
Which formats can I order?
Available formats may vary by product. The Discovery Box is available in packs of 12 or 24 cans.
View flavours and formats →What’s in the Discovery Box?
The 12-can pack contains 4 Original, 4 Lemon and 4 Peach. The 24-can pack contains 8 of each flavour.
Does Lyla Tea taste like maple?
Maple comes through differently in each flavour. Original highlights it more, Lemon is brighter and Peach is fruitier.
Is maple syrup only a flavour?
No. Our iced teas are made with 100% pure maple syrup. Real maple syrup is our source of sweetness and part of Lyla Tea’s signature.
Where can I find Lyla Tea?
Visit our Store Locations page for the current list of retailers in Quebec, Ontario, elsewhere in Canada and internationally.
Find a retailer →Is availability the same everywhere?
No. Flavours and quantities can vary by retailer. We recommend checking before making a trip.
How can I offer Lyla Tea in my store?
Visit our Retailers & Distributors page or contact us to discuss a partnership.
Become a retailer →OrdersView questions
How do I place an order?
You can order directly from our online store by choosing your products and an available delivery option.
View flavours and formats →Can I modify or cancel my order?
Contact us as soon as possible. If the order has not yet been prepared or shipped, we will do our best to help.
How do I contact you about an order?
Email us at info@lylatea.com with your order number and relevant details.
ShippingView questions
Do you offer local delivery?
Yes. Free local delivery is available for addresses within a maximum 25 km radius of our Gatineau warehouse.
What are the shipping fees in Canada?
Standard shipping is free on orders of $70 or more. Below that threshold, applicable fees are shown at checkout based on your order and address.
Can I pick up my order in Gatineau?
Yes. Warehouse pickup is available by appointment. Pickup details are provided after confirmation.
Do you ship outside Canada?
The online store currently serves Canada. For international, commercial or distribution inquiries, contact our team.
StorageView questions
How should I store my cans?
Check the storage instructions on the can. For a specific product question, email info@lylatea.com.
How can I check the best-before date?
Check the date printed on your can. If it is hard to read, send us a photo of the date and lot number so our team can help.
Didn’t find your answer?
The Lyla Tea family is here to help.